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| Customer Service |
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With You at Every Step of the Way... |
At Fontus Water we put our customers first. We believe in delivering an “End to End” service and customer support, which means every customer, gets the help they need, when they need it. Each customer is unique and important. With this in mind, we ensure the same level of customer commitment and support to all applications, industries and businesses. Our 24x7 customer service team is spread across the country to provide unrivalled support when needed. |
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Customer Care: We care! |
Customer Care: a real driver for satisfying our customers |
Dedicated and available, our Customer Care Unit provides a single point of contact for all customer enquiries, developing close relationships with customers. The Customer Care team with great knowledge provides world-class support on all Fontus Water offers. |
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Why contact? |
Your dedicated Customer Care team Unit answers all your questions on: |
- Commercial – Products, Solutions, post-sales queries
- Logistics – delivery enquiry, order processing, price and availability
- Technical – Datasheets, Catalogues, product selection, or more complex questions
- Service – intervention requests, Breakdown Services |
| Strong knowledge management allows the first levels of support to resolve most of the customer queries within 24 hours, impacting directly customer satisfaction. |
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For more information or to answer your queries |
| Contact Now: +91.431.00.500 |
| customercare@fontuswater.com |
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